HELP CENTER

Frequently Asked Questions

Got questions? We've got answers! Find everything you need to know about our meal prep service.

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Our team is here to help! Reach out to us directly.

Ordering & Scheduling

How do I place an order?

What is the order cutoff time?

Can I order the same meal multiple times?

Is there a minimum order requirement?

Delivery & Pickup

When are deliveries made?

What areas do you deliver to?

Is there a delivery fee?

Can I pick up my order instead?

Do I need to be home for delivery?

Meals & Ingredients

How long do the meals last?

Are the meals fresh or frozen?

How do I heat up my meals?

Do you offer vegetarian or vegan options?

Can I customize meals for dietary restrictions?

Do you provide nutritional information?

What comes in the reusable glass containers?

Payment & Pricing

How much do meals cost?

What payment methods do you accept?

When am I charged?

Do you offer refunds or cancellations?

Is there tax on orders?

General Questions

Are you a subscription service?

Do you cater events?

How do I track my order?

What makes Fit Kitchen different from other meal prep services?

Can I give Fit Kitchen as a gift?

Still Have Questions?

Our friendly team is here to help! Reach out and we'll get back to you as soon as possible.

Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM